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Frequently asked questions about our holiday homes

  • Pets are not allowed.
    For the safety of your animals and those around Ca la Montse and Can Xisquet. Newcomers can cause accidents and / or attacks. Pets of any kind are not allowed inside the houses for the safety of people with allergies.
  • Capacity
    Ca la Montse is a house for up to 12 people and Can Xisquet up to 10 people. Adults, children and babies must be notified. If you wish to have guests to spend the day, you must make a request in advance and failure to accept may result in an additional surcharge.
  • Speakers are not allowed
    We are in a park Biosphere Reserve .With the silence you can hear the bell tower of Viladrau which is 3.5 km away.The mountains that surround the valley we are in bounce and amplify the sound .
  • Babies
    We have cots, highchairs and a baby bath.
  • Distribution of bedrooms
    The rooms in our houses are double, with double beds or twin beds. The possibilities for changing this layout are very limited.
  • Payment
    To make the reservation of the house effective, a payment and deposit (indicated in the contract) was made by bank transfer.The rest of the payment is made in cash on arrival .
  • Registration for the police
    Upon arrival, You will be asked for the names, surnames, address and ID of all those over the age of 16, for the form that we must send to the police.
  • Arrival and departure time
    Check-in and check-out times are specified in the contract .Check-in time is from 5pm.In the case of weekly rentals, the departure time is at 10am.On weekend contracts (unless otherwise specified) the departure time is until 8pm.
  • Touristic tax
    Tourist tax applies per person per night (over the age of 16, up to a maximum of 7 nights) The houses for tourist use in the area where we are, is € 1.10 person / night Rural tourism houses is € 0.66 per person / night
  • Fiança
    La fiança està especificada en el contracte i es diposita, mitjançant transferència bancària, abans de l'arribada. El retorn pertinent es realitzarà en el número de compte que ens facilitin en els següents cinc dies a la sortida.
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